Shipping policy
Effective Date: 04/04/2026
Thank you for shopping with Britessa. We are committed to delivering your order as quickly and efficiently as possible.
1. Shipping Area
We currently offer Standard Shipping to the United Kingdoms only.
2. Shipping Cost
We offer Free Standard Shipping on all orders within the UK.
3. Handling Time
All orders are processed and shipped within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation.
You will receive a confirmation email once your order has been shipped.
4. Delivery Time
Estimated delivery time for Standard Shipping is 2 to 4 business days after dispatch.
Please note that delivery times are estimates and may vary depending on location, weather conditions, or courier delays.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number so you can follow your parcel's journey.
6. Delivery Address
Please ensure your shipping address is correct at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
If you realize there's a mistake in your shipping address, contact us immediately at help@Britessa.shop.
7. Missed or Lost Deliveries
-
If your package is marked as "delivered" but you haven’t received it, please first check with neighbours or your local delivery office.
-
If your package is lost or significantly delayed, contact us and we’ll work with the courier to resolve the issue.
8. Contact Us
For any questions about shipping, please reach out:
Britessa
93 Sinclair Street, Helensburgh, G84 8TR, United Kingdom
📞 +447389284720
📧 help@Britessa.shop
🌐 www.Britessa.shop