Terms of service

Effective Date: 04/04/2026

Welcome to Britessa ("we", "us", "our"). By accessing or using our website www.Britessa.shop (the "Site") and purchasing products from us, you agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). Please read these Terms carefully before using our Site.

If you do not agree with these Terms, please do not use our services.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old or have the consent of a legal guardian. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks.

3. Products and Pricing

  • All product descriptions, images, and prices are subject to change at any time without notice.

  • We reserve the right to limit or discontinue products at any time.

  • Prices are listed in GBP (£) and are inclusive of VAT where applicable.

  • We strive for accuracy, but in case of errors in pricing or descriptions, we may correct or cancel affected orders.

4. Orders and Payments

  • Orders placed through our Site are subject to availability and acceptance.

  • We reserve the right to cancel or limit quantities of any order for any reason.

  • Payment must be made in full at the time of purchase.

  • We accept secure payments through trusted gateways such as credit/debit cards and PayPal.

5. Shipping and Delivery

  • We offer free shipping to the United Kingdoms only.

  • Handling time: 1 to 3 business days

  • Delivery time: 2 to 4 business days

We are not responsible for delays caused by couriers or customs.

6. Returns and Refunds

Please refer to our Return & Refund Policy for complete details on returning items and requesting refunds.

7. Accuracy of Information

We try to ensure all information on the Site is accurate and up-to-date. However, we are not liable for any inaccuracies, omissions, or typographical errors.

8. Third-Party Tools and Links

We may provide access to third-party tools or links to third-party websites. We are not responsible for any harm or damages related to your use of optional third-party tools or websites.

9. User Comments and Feedback

If you send suggestions, reviews, or creative ideas to us, you agree that we may use them without restriction, including editing, publishing, and distributing them, without obligation to compensate you.

10. Prohibited Uses

You are prohibited from using the Site or its content:

  • For any unlawful purpose

  • To solicit others to perform illegal acts

  • To violate any international, national, or local laws

  • To infringe on our intellectual property

  • To harass, abuse, defame, or discriminate

  • To upload or transmit viruses or malicious code

We reserve the right to terminate your use of the Site for violating any prohibited uses.

11. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Site will be uninterrupted, timely, or error-free.
 All products and services are provided "as is" without warranties of any kind.
 In no case shall Britessa or our staff be liable for any injury, loss, or damages arising from your use of our products or services.

12. Indemnification

You agree to indemnify and hold Britessa harmless from any claim or demand due to your breach of these Terms or violation of any law.

13. Severability

If any part of these Terms is deemed unlawful or unenforceable, the remaining provisions shall continue to be valid and enforceable.

14. Termination

We may terminate this agreement at any time without notice if you fail to comply with these Terms. You may also terminate the agreement by ceasing use of our services.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdoms.

16. Changes to Terms of Service

We reserve the right to update, change or replace any part of these Terms by posting updates on our website. It is your responsibility to check for updates regularly.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Britessa
 93 Sinclair Street, Helensburgh, G84 8TR, United Kingdom
 📧 help@Britessa.shop
 📞 +447389284720
 🌐 www.Britessa.shop